Refund policy

RETURN & REFUND POLICY

Last Updated: 3 October 2026

At VOBSTER, we want you to receive your order in good condition and as described on our website.

Damaged or Defective Products

If your product arrives damaged or has a manufacturing/printing defect, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Clear photographs of the product
  • Clear photographs of the packaging
  • Description of the issue
  • Video evidence where reasonably necessary

We will review the claim and, where appropriate, arrange a replacement or refund.

Wrong Product

If you receive a different product from the one you ordered, contact us with your order details and photographs.

After verification, we will provide an appropriate resolution.

Size Selection

Customers are responsible for selecting the correct size.

Please carefully check the size chart before ordering.

Minor measurement variations may occur.

Change of Mind

Products made or printed specifically after an order is placed may have limited return/exchange eligibility.

Any return or exchange request must comply with the applicable product-specific policy shown on the website.

Refunds

If a refund is approved, the refund will generally be processed through the original payment method, subject to payment-provider processing times.

Contact

For return or refund assistance, contact us through the contact information provided on our website and include your order number.